Error “7405 - Xfinity” occurs when you try to start the Xfinity app
You see error code “7405 - Xfinity” when you try to start the Xfinity app. Error code 7405 contains the following message:
The Xfinity license server is unavailable.
Error “7405 - Xfinity”
This means one of the following:
- You are not using Xfinity Residential Internet Service.
- You are not using your Comcast ID or Comcast.net address and password to sign in to the Xfinity service.
- Make sure you use your Comcast ID or full Comcast.net e-mail address and password to sign in to the Xfinity app.
- Make sure that your Xbox console and network setup meets the minimum requirements for the Xfinity service. See the Xfinity Xbox 360 FAQ.
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