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You see the following error message when you use Xbox Live:
Xbox Live sign-up or account download is currently unavailable.
Please try again later.
This means that either the Xbox Live app you're trying to use or the Xbox Live service is experiencing problems.
To resolve this problem, try the following solutions. If a solution doesn't work, go to the next one.
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Signing into Xbox Live
Another issue has been identified that is causing problems for some members signing in to Xbox Live. The team is working to resolve the issue as quickly as possible. Thanks for your patience.
Important! You must be signed in with your Microsoft account and provide a 10-digit US phone number.
Solution 2: Test your Xbox Live connection
Solution 3: Try the Xbox Live Connection Error Solution
If you still can't connect to Xbox Live, see the Xbox 360 Connection Error Solution.
If these solutions don't resolve the problem, contact Xbox Support.
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