Over-the-air TV on Xbox One

Over-the-air tuners allow users to watch live, over-the-air digital TV channels (such as NBC, ABC, and CBS). The signal is captured by an antenna, transmitted via coax cable (RG6), and then received by an over-the-air tuner, which converts the signal to USB output.

Availability and performance of over-the-air content can vary based on your location. For example, you may not be able to use an over-the-air tuner if you live in remote areas like a desert region or a valley surrounded by mountains. See the following section to learn how to find out if there is over-the-air coverage in your area.

Xbox has partnered with the following over-the-air component suppliers offering tuners and antennas that are compatible with Xbox One.

Note Other antennas may work with Xbox, but they haven't been verified as compatible. You'll need both an antenna and a tuner for over-the-air TV to work.

Antenna: You can use a variety of over-the-air antennas to receive channels. Mohu offers several antenna options, based on the coverage in your area. Visit the Mohu Xbox page and enter your address to see which over-the-air channels may be available to you, along with recommended antennas. Keep in mind that if you live in a remote area, your options and performance will vary.

Tuner: The Hauppauge Digital TV Tuner for Xbox One is the only TV tuner compatible with Xbox One. You can purchase it directly from Microsoft Store.

There are four steps to setting up your Xbox One to receive over-the-air TV:

Step 1: Place your antenna in a location that can best receive signals, such as a window. You may need to adjust the antenna for optimal performance later, so it's best not to permanently mount it just yet.

Step 2: Connect the tuner to your TV signal source and the Xbox One console using the configuration depicted below:

Step 3: Configure your OneGuide and TV settings. Once you connect the tuner, your console will automatically recognize it and prompt you to set it up. When prompted, press and hold the Xbox button  on your controller to immediately be taken to the setup procedure. If you don't want to set up the tuner when prompted, follow these steps later to get to the TV setup section of your Xbox One settings:

1. Press the Xbox button  to open the guide.
2. Select Settings.
3. Select All settings.
4. Select TV & OneGuide.
5. Follow the steps for OneGuide to complete TV setup.
   For more guidance, see Set up live TV with your Xbox One.

Step 4: Review the channels you received and adjust your antenna if the channels you expected to receive don't appear, keeping in mind that you may need to find an alternate location for the antenna. Once you've adjusted the antenna, you'll need to rescan for channels. If you can't get a satisfactory signal, see the troubleshooting steps below.

No signal comes through to the Xbox One console

Most TV signal problems are due to either a bad signal coming into the tuner, or an incorrect setup. If your Xbox One console isn't displaying your TV signal, try the following steps.

If your TV has a built-in over-the-air tuner, test the signal directly on your TV by unplugging from the tuner and plugging directly into the TV.

• If the signal is bad, you have either a coverage problem, or a poor reception/antenna problem. Try these tips:
  1. Make sure you're in an area that has over-the-air signals. Look up your local coverage on this site: www.gomohu.com/xbox. Note that availability and performance can vary within a zip code for a number of reasons. Check other resources online for more information.
  2. If you appear to have coverage, try adjusting your antenna. Test other directions and directly outside via a window or door to ensure you have coverage.
• If the signal directly into your TV is good, connect back to your tuner and console, and then try the following:
  • Use the troubleshooting help built into your TV's setup app.
  • Make sure the over-the-air tuner is securely connected to both the coax cable and your console.
  • Try a different USB port on your console.
  • Restart your console:
    1. Press the Xbox button  to open the guide.
    2. Select Settings.
    3. Select Restart console.
    4. Select Yes to confirm.

    Note If you're unable to access the guide or if the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button  on the console again to restart.

  • Troubleshoot your Xbox One TV & OneGuide settings:

    1. Press the Xbox button  to open the guide.
    2. Select Settings.
    3. Select All settings.
    4. Select TV & OneGuide.
    5. Select Troubleshooting and then select your issue.
  • Check out the Troubleshoot section of Live TV support.
  • Use the Live TV on Xbox One forum to get help from our experts and the community.
  • If these steps didn't solve the problem, your tuner may need to be replaced. To order a new tuner, go to the Xbox Online Service Center.

Poor signal comes through to the Xbox One console

If you can see TV channels via your Xbox One, your setup is correct. However, you need to adjust your signal strength. Below are tips for adjusting your antenna:

• Ensure the antenna has the best line of sight to the outdoors, such as in a window.
• Try pointing the antenna in a different direction. For example, if you're pointing east, point north.
• If you're still having issues:
  • Consult the manual and/or manufacturer of your antenna for specific instructions.
  • You may be in an area where over-the-air signals are poor. Unfortunately, this means you won't be able to use this system until those signals improve.

Re-scanning for channels

If after using over-the-air TV on your Xbox One, you decide that you want to change your antenna positioning and rescan for channels, follow these steps:

1. Press the Xbox button  to open the guide.
2. Select Settings.
3. Select All settings.
4. Select TV & OneGuide.
5. Select Device control.
6. Select TV tuner.
7. Select Set up TV tuner.
8. Follow the steps displayed.