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Error 0x803F9008 occurs when you try to play a game on Xbox One

You see the following error code when you try to play a game on your Xbox One:


This means that your Xbox One console is offline.


Solution 1: Connect to Xbox Live

To resolve this issue, connect to Xbox Live. Here’s how:

  1. Press the Xbox button to open the guide.
  2. Select Connect to Xbox Live.
  3. Select Go online.

If you have trouble connecting to Xbox Live, try the Xbox One Connection Solution.

Solution 2: Enable My home Xbox

If you're on this Xbox console regularly, make it your home Xbox to enable offline play for games you own. For info about how to make a console your home Xbox, see How to designate an Xbox One console as your home Xbox.

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