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Error PBR9039 occurs when splitting the payment for a purchase on Xbox One

You see the following error code and message when you try to split the payment for a purchase from your Xbox One console:

PBR9039

There's a problem using this credit card to split the payment. Choose a different credit card, or add a new one.

Solution

To resolve this problem, add a new payment option to your Microsoft account, and then try to make your purchase again using the new option. Go to Change a payment option, select Add payment option on the left side of the screen, and then follow the instructions.

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