Share this page
Billing update for Xbox Live monthly subscriptions
What’s happening with my subscription?
We’ve simplified your Xbox Live subscription by making your monthly billing and renewal date the same. Your monthly subscription will be billed on the day it renews. (Previously, you were billed on the same day each month, even if your subscription renewed days or weeks earlier.)
Was I billed twice for the same month?
No. Because your billing and renewal date are the same, you might see a one-time, sooner-than-expected charge for your next renewal. Don’t worry, we haven’t charged you twice for the same month. Going forward, you’ll only be billed on the subscription renewal date each month.
How do I manage my subscription?
To manage your subscriptions, go to https://account.microsoft.com/services.
Was this article helpful?
Yes
No
Thank you for your feedback
Thanks for your feedback! |
|
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Provide feedback for this topic |
|
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Support resources
Contact Us
Would you like to contact Support regarding the "Billing update for Xbox Live monthly subscriptions " issue you were reading about or a different issue?
Share this page