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Xbox subscriptions

How to cancel your Xbox subscription
Learn how to cancel your Xbox subscription.
How to get an Xbox Live Gold trial subscription
Learn how to get Xbox Live and an Xbox Live Gold trial subscription so you can get the most out of your Xbox.
Check your Xbox purchase history
Learn how to check your Xbox purchase history online.
Xbox Live Gold subscription changes FAQ
Find out about the new Xbox Live Gold subscription price changes.
How to pay a past due balance on an Xbox subscription
Learn how to pay a past due balance for an Xbox subscription so you can continue using Xbox Live.
"Your credit card has been declined…” error occurs when using Xbox subscription
Learn what to do if you see the error message "Your credit card has been declined several times by our billing service."
Update payment info to continue your Xbox subscription
Find out how to update your payment info if you receive a notification that your Xbox subscription has been suspended.
Making sure your Xbox prepaid subscription is valid for your country
Learn about changes to Xbox Live Gold subscriptions in Mexico and Brazil.
Xbox Game Pass FAQ
Get answers to frequently asked questions about Xbox Game Pass.
Change how you pay for an Xbox subscription
Learn how to change how you pay for an Xbox subscription.

Support resources

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