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Networking

Watch Networking videos from the Xbox Community
See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
"I can't hear my friends online, or I can't join or host a multiplayer game with my Xbox One"
If you're using your Xbox One console and you can't hear your friends online, or you can't join or host an online multiplayer game, find a solution.
Using Xbox One offline
Using your Xbox One offline: Find out what you can do and how to set your console to offline so it doesn't automatically connect to the Internet.
”I get an error message when I run the ‘Test network connection’ on Xbox One”
Find out about what solutions to try if you’re getting an error message when run the Xbox One Network Connection Test.
”I get an error message when I run the ‘Test multiplayer connection’ on Xbox One”
Find solutions to try if you’re getting an error message when you run the Xbox One Multiplayer Connection Test.
"My Xbox One can’t see my wireless network"
Find out about what solutions to try if your Xbox One console can’t see your wireless network.
"My Xbox One is getting randomly disconnected from Xbox Live"
Find out about what solutions to try if you find your Xbox One is being randomly disconnected from Xbox Live.
Connect your Xbox One to Xbox Live with a Windows PC instead of a router
Learn how to connect your Xbox One console to Xbox Live using your computer instead of a router.
Network settings on Xbox One
Learn about the network settings on your Xbox One and common network troubleshooting procedures.
"I've connected my Xbox One to Xbox Live before, but I can't connect now."
If you can't connect to Xbox Live with your Xbox One, even though you've been able to connect before, find solutions here.

Support resources

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