Troubleshoot Halo 5: Forge on Windows 10

If you're having problems playing Halo 5: Forge on Windows 10, here are fixes for some of the most likely errors. If your problem isn't covered here, see Halo 5: Forge on Windows 10 FAQ for answers to common questions.

When you launch Halo 5: Forge, you see one of the following error codes:

0x80000001

• This means your CPU is below the minimum specifications to run Halo 5: Forge, and you may experience poor performance or stability when running this title.
• Make sure your CPU supports SSE 4.1. For more information, visit your CPU manufacturer's website or contact their support.

0x80000002

• This means your CPU is below the minimum specifications to run Halo 5: Forge, and you may experience poor performance or stability when running this title.
• Make sure your CPU is at least an Intel Core i5 at 2.3Ghz or AMD equivalent.

Solution

To ensure your CPU supports SSE 4.1, follow these steps:

1. Go to Start, select Settings, and then select System.
2. Select About.
3. Scroll down the list of specifications to Processor and identify your PC's CPU.
4. Compare this with the minimum specifications to run Halo 5: Forge, and ensure you match or are above this requirement.

When you launch Halo 5: Forge, you see the following error code:

0x80000003

• This means your CPU's core count is below the minimum specifications to run Halo 5: Forge, and you may experience poor performance or stability when running this title.
• Make sure your CPU contains at least 4 physical cores.

Solution

To ensure your CPU is above the minimum specifications for Halo 5: Forge, follow these steps:

1. Press Ctrl+ Shift+ Esc and open the Task Manager.
2. Select the Performance tab.
3. Identify your physical core count listed next to Cores.
4. Compare this with the minimum specifications to run Halo 5: Forge, and ensure you match or are above this requirement.

When you launch Halo 5: Forge, you see the following error code:

0x80000011

• This means the amount of Video RAM (VRAM) available on your computer's GPU does not meet the minimum requirement.
• Make sure your video card (GPU) has at least 2GB of Video RAM.

Solution

To see how much Video RAM your GPU has, follow these steps:

1. Go to Start, select Settings, and then select System.
2. On the Display tab, scroll to the bottom and select Advanced display settings.
3. Scroll to the bottom and select Display adapter properties. The Adapter tab will display the amount of VRAM you have as Dedicated Video Memory.
4. Compare this with the minimum specifications to run Halo 5: Forge, and ensure you match or are above this requirement.

When you launch Halo 5: Forge, you see the following error code:

0x80000012

• This means an incompatible graphics driver has been detected and there may be known issues with your current GPU manufacturer’s driver version.
• Make sure your driver version is up to date by visiting the manufacturer's website:
  • AMD: http://support.amd.com/
  • NVIDIA: http://www.nvidia.com/Download/index.aspx
  • Intel: https://downloadcenter.intel.com/

Solution

To resolve this issue, you'll need to upgrade your GPU driver by going to your GPU manufacturer’s website and updating to the latest device driver. To check what kind of GPU card you have, follow these steps:

1. Go to Start, select Settings, and then select System.
2. On the Display tab, scroll to the bottom and select Advanced display settings.
3. Scroll to the bottom and select Display adapter properties. The Adapter tab will display the name of the GPU, and the Dedicated Memory will display the Adapter Type.
4. Once you identify your graphic card manufacturer, visit their website to update the device driver.

When you launch Halo 5: Forge, you see the following error code:

0x0000013

• This means an incompatible GPU has been detected.
• Make sure your GPU is capable of Direct X12 and is not using SLI or Crossfire.

Solution

To resolve this issue, you'll need to upgrade or reconfigure your GPU. To check what kind of GPU card you have, follow these steps:

1. Go to Start, select Settings, and then select System.
2. On the Display tab, scroll to the bottom and select Advanced display settings.
3. Scroll to the bottom and select Display adapter properties. The Adapter tab will display the name of the GPU, and the Dedicated Memory will display the Adapter Type.
4. Once you identify your graphic card manufacturer, visit their website to see if your specific GPU supports Direct X12.

When you launch Halo 5: Forge, you see the following error code:

0x80000021

• This means your PC's system RAM is below the minimum specifications to run on, and you may experience poor performance or stability when running this title.
• Make sure your PC has at least 8GB RAM or greater.

To ensure your PC meets the minimum specifications, follow these steps:

1. Go to Start, select Settings, and then select System.
2. Select About.
3. Scroll down the list of specifications to Installed RAM and identify your PC's RAM count.
4. Compare this with the minimum specifications to run Halo 5: Forge, and ensure you match or are above this requirement.