Skip to main content
Microsoft
Xbox
Xbox
  • Home
    • Xbox One consoles
    • Xbox One X
    • Xbox One S
    • Shop consoles
    • Games home
    • Xbox One games
    • Xbox One X Enhanced games
    • Xbox Game Pass
    • Backward Compatible games
    • Xbox Play Anywhere games
    • Games with Gold
    • Deals with Gold
    • Sales & Specials
    • Xbox 360 games
    • Windows 10 games
    • EA Access
    • Redeem Code
    • Meet Xbox Live Gold
    • Xbox Live Gold
    • Mixer
    • Xbox App
    • Shop accessories
    • Windows 10 Gaming
    • Xbox App on Windows 10
    • All support
    • Xbox One
    • Xbox 360
    • Xbox on Windows 10
    • Games
    • Billing
    • My Account
    • Xbox Forums
    • Error & Status Code Search
    • Xbox Live Status
    • Mixer
    • Home
    • Profile
    • Achievements
    • Friends
    • Messages
    • My games
    • Clubs
      • Office
      • Windows
      • Xbox
      • Deals
      • Support
      • Windows apps
      • OneDrive
      • Outlook
      • Skype
      • OneNote
      • PCs & tablets
      • Accessories
      • Xbox games
      • PC games
      • Windows digital games
      • Microsoft Azure
      • Microsoft Dynamics 365
      • Microsoft 365
      • Microsoft Industry
      • Data platform
      • .NET
      • Visual Studio
      • Windows Server
      • Windows Dev Center
      • Docs
      • Microsoft Store
      • Free downloads & security
      • Education
      • Gift Cards
    • View Sitemap
    Sign in
    Share this page

    Xbox Support

    Xbox One
    Xbox 360
    Xbox on Windows 10
    Games
    Backward capability Game setup Game titles Purchasing Troubleshooting
    Mixer
    Billing
    My account

    Troubleshoot Halo 5: Forge on Windows 10

    If you're having problems playing Halo 5: Forge on Windows 10, here are fixes for some of the most likely errors. If your problem isn't covered here, see Halo 5: Forge on Windows 10 FAQ for answers to common questions.

    Your CPU is below the minimum spec

    When you launch Halo 5: Forge, you see one of the following error codes:

    0x80000001
    • This means your CPU is below the minimum specifications to run Halo 5: Forge, and you may experience poor performance or stability when running this title.
    • Make sure your CPU supports SSE 4.1. For more information, visit your CPU manufacturer's website or contact their support.
    0x80000002
    • This means your CPU is below the minimum specifications to run Halo 5: Forge, and you may experience poor performance or stability when running this title.
    • Make sure your CPU is at least an Intel Core i5 at 2.3Ghz or AMD equivalent.

    Solution

    To ensure your CPU supports SSE 4.1, follow these steps:

    1. Go to Start, select Settings, and then select System.
    2. Select About.
    3. Scroll down the list of specifications to Processor and identify your PC's CPU.
    4. Compare this with the minimum specifications to run Halo 5: Forge, and ensure you match or are above this requirement.

    Your CPU core count is below the minimum spec

    When you launch Halo 5: Forge, you see the following error code:

    0x80000003
    • This means your CPU's core count is below the minimum specifications to run Halo 5: Forge, and you may experience poor performance or stability when running this title.
    • Make sure your CPU contains at least 4 physical cores.

    Solution

    To ensure your CPU is above the minimum specifications for Halo 5: Forge, follow these steps:

    1. Press Ctrl+ Shift+ Esc and open the Task Manager.
    2. Select the Performance tab.
    3. Identify your physical core count listed next to Cores.
    4. Compare this with the minimum specifications to run Halo 5: Forge, and ensure you match or are above this requirement.

    Your VRAM is below the minimum spec

    When you launch Halo 5: Forge, you see the following error code:

    0x80000011
    • This means the amount of Video RAM (VRAM) available on your computer's GPU does not meet the minimum requirement.
    • Make sure your video card (GPU) has at least 2GB of Video RAM.

    Solution

    To see how much Video RAM your GPU has, follow these steps:

    1. Go to Start, select Settings, and then select System.
    2. On the Display tab, scroll to the bottom and select Advanced display settings.
    3. Scroll to the bottom and select Display adapter properties. The Adapter tab will display the amount of VRAM you have as Dedicated Video Memory.
    4. Compare this with the minimum specifications to run Halo 5: Forge, and ensure you match or are above this requirement.

    Your graphics card driver is incompatible

    When you launch Halo 5: Forge, you see the following error code:

    0x80000012
    • This means an incompatible graphics driver has been detected and there may be known issues with your current GPU manufacturer’s driver version.
    • Make sure your driver version is up to date by visiting the manufacturer's website:
      • AMD: http://support.amd.com/
      • NVIDIA: http://www.nvidia.com/Download/index.aspx
      • Intel: https://downloadcenter.intel.com/

    Solution

    To resolve this issue, you'll need to upgrade your GPU driver by going to your GPU manufacturer’s website and updating to the latest device driver. To check what kind of GPU card you have, follow these steps:

    1. Go to Start, select Settings, and then select System.
    2. On the Display tab, scroll to the bottom and select Advanced display settings.
    3. Scroll to the bottom and select Display adapter properties. The Adapter tab will display the name of the GPU, and the Dedicated Memory will display the Adapter Type.
    4. Once you identify your graphic card manufacturer, visit their website to update the device driver.

    Your GPU is incompatible

    When you launch Halo 5: Forge, you see the following error code:

    0x0000013
    • This means an incompatible GPU has been detected.
    • Make sure your GPU is capable of Direct X12 and is not using SLI or Crossfire.

    Solution

    To resolve this issue, you'll need to upgrade or reconfigure your GPU. To check what kind of GPU card you have, follow these steps:

    1. Go to Start, select Settings, and then select System.
    2. On the Display tab, scroll to the bottom and select Advanced display settings.
    3. Scroll to the bottom and select Display adapter properties. The Adapter tab will display the name of the GPU, and the Dedicated Memory will display the Adapter Type.
    4. Once you identify your graphic card manufacturer, visit their website to see if your specific GPU supports Direct X12.

    Your device doesn’t have enough RAM

    When you launch Halo 5: Forge, you see the following error code:

    0x80000021
    • This means your PC's system RAM is below the minimum specifications to run on, and you may experience poor performance or stability when running this title.
    • Make sure your PC has at least 8GB RAM or greater.

    Solution

    To ensure your PC meets the minimum specifications, follow these steps:

    1. Go to Start, select Settings, and then select System.
    2. Select About.
    3. Scroll down the list of specifications to Installed RAM and identify your PC's RAM count.
    4. Compare this with the minimum specifications to run Halo 5: Forge, and ensure you match or are above this requirement.

    Related Issues

    Halo 5: Forge on Windows 10 FAQ
    Halo 5: Forge
    Back to top

    Was this article helpful?

    Yes
    No

    Thank you for your feedback

    Thanks for your feedback!

    We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.
    Chat with an Ambassador

    Provide feedback for this topic

    255 characters remain.
    To protect your privacy, please do not include contact information in your feedback.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.
    Chat with an Ambassador

    Support resources

    Error & Status Code Search
    Repair and service centre
    Manuals and warranty info
    Post on the Community Support Forums
    Contact us

    Contact Us

    Would you like to contact Support regarding the "Troubleshoot Halo 5: Forge on Windows 10" issue you were reading about or a different issue?

    Share this page

    Xbox

    • Feedback
    • Support
    • Photosensitive Seizure Warning
    • Code of Conduct

    Fans

    • Xbox Wire
    • Jobs

    For Developers

    • Games
    • ID@Xbox
    • Windows 10
    English (South Africa)
    • Contact Microsoft
    • Privacy & cookies
    • Terms of use
    • Trademarks
    • About our ads
    • © Microsoft 2019