Skip to main content
Microsoft
Xbox
Xbox
  • Home
    • Xbox One consoles
    • Xbox One X
    • Xbox One S
    • Shop consoles
    • Games home
    • Xbox One games
    • Xbox One X Enhanced games
    • Xbox Game Pass
    • Backward Compatible games
    • Xbox Play Anywhere games
    • Games with Gold
    • Deals with Gold
    • Sales & Specials
    • Xbox 360 games
    • Windows 10 games
    • EA Access
    • Redeem Code
    • Meet Xbox Live Gold
    • Xbox Live Gold
    • Mixer
    • Xbox App
    • Shop accessories
    • Windows 10 Gaming
    • Xbox App on Windows 10
    • All support
    • Xbox One
    • Xbox 360
    • Xbox on Windows 10
    • Games
    • Billing
    • My Account
    • Xbox Forums
    • Error & Status Code Search
    • Xbox Live Status
    • Mixer
    • Home
    • Profile
    • Achievements
    • Friends
    • Messages
    • My games
    • Clubs
      • Office
      • Windows
      • Xbox
      • Deals
      • Support
      • Windows apps
      • OneDrive
      • Outlook
      • Skype
      • OneNote
      • PCs & tablets
      • Accessories
      • Xbox games
      • PC games
      • Windows digital games
      • Microsoft Azure
      • Microsoft Dynamics 365
      • Microsoft 365
      • Microsoft Industry
      • Data platform
      • .NET
      • Visual Studio
      • Windows Server
      • Windows Dev Center
      • Docs
      • Microsoft Store
      • Free downloads & security
      • Education
      • Gift Cards
    • View Sitemap
    Sign in
    Share this page

    Xbox Support

    Xbox One
    Xbox 360
    Xbox on Windows 10
    Games
    Backward capability Game setup Game titles Purchasing Troubleshooting
    Mixer
    Billing
    My account

    Get help with Minecraft on different devices

    Minecraft is a cross-platform game developed by Mojang. Minecraft is available on a wide variety of devices, and getting help varies depending on which device you have.

    For help with your version of Minecraft, go to one of the following links:

    Microsoft versions

    • Minecraft: Windows 10 Edition – see Minecraft: Windows 10 Edition.
    • Minecraft: Xbox One Edition – see Minecraft: Xbox One Edition.
    • Minecraft: Xbox 360 Edition – see Minecraft: Xbox 360 Edition.
    • Minecraft: Pocket Edition for Windows Phone – go to the Windows Store.

    If you're still unable to resolve the problem, contact Xbox Support.

    Non-Microsoft versions

    • Windows PC (Java), Mac, or Linux version of Minecraft – go to Mojang Support.
    • Minecraft: Wii U Edition – see Minecraft: Wii U Edition FAQ.
    • Minecraft Realms – go to Mojang Support.
    • Minecraft Marketplace – go to Minecraft.net.
    • Minecraft: Pocket Edition for Apple iOS devices – go to the iTunes store.
    • Minecraft: Pocket Edition for Android devices – go to the Google Play store.
    • Minecraft: PlayStation 3 Edition, PlayStation 4 Edition, or PS Vita Edition – go to PlayStation Support.
    • Minecraft: Gear VR Edition – go to Oculus Support.
    • Minecraft: Fire TV Edition – go to Amazon Support.
    • Minecraft: Nintendo Switch Edition – go to Minecraft: Nintendo Switch Edition FAQ.
    • Minecraft: New Nintendo 3DS Edition – go to Minecraft: New Nintendo 3DS Edition FAQ.

    Differences between Xbox versions

    Minecraft is available on Xbox 360 as a digital download or as a physical disc. There is no difference between the downloadable and physical versions of the game.

    The Xbox One edition is available as a digital download through Microsoft Store. Compared to the Xbox 360 version, the Xbox One edition of the game provides larger game worlds with better draw distance and performance.

    Playing Minecraft between devices and platforms

    You can play Minecraft: Windows 10 Edition with other devices running Minecraft: Pocket Edition, such as Windows 10 and Windows Phone devices.

    Minecraft: Xbox 360 Edition can only be played with other Xbox 360 consoles on Xbox Live. The Xbox One edition can only be played online with other Xbox One consoles. There is no cross-platform play between the Xbox editions and other editions of Minecraft.

    Related Issues

    Minecraft info
    Can't play or use previously downloaded content on Xbox 360
    Back to top

    Was this article helpful?

    Yes
    No

    Thank you for your feedback

    Thanks for your feedback!

    We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.
    Chat with an Ambassador

    Provide feedback for this topic

    255 characters remain.
    To protect your privacy, please do not include contact information in your feedback.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.
    Chat with an Ambassador

    Support resources

    Error & Status Code Search
    Repair and service centre
    Manuals and warranty info
    Post on the Community Support Forums
    Contact us

    Contact Us

    Would you like to contact Support regarding the "Get help with Minecraft on different devices" issue you were reading about or a different issue?

    Share this page

    Xbox

    • Feedback
    • Support
    • Photosensitive Seizure Warning
    • Code of Conduct

    Fans

    • Xbox Wire
    • Jobs

    For Developers

    • Games
    • ID@Xbox
    • Windows 10
    English (South Africa)
    • Contact Microsoft
    • Privacy & cookies
    • Terms of use
    • Trademarks
    • About our ads
    • © Microsoft 2019