You may see the following error message and code when you use your Xbox 360 console:
System Error: Contact Xbox Customer Support
Error code E18
This means that there may be a problem with the console.
Try the following steps:
|Xbox 360 E console||Xbox 360 S console|
If this step resolves the problem, reattach the USB flash drive to make sure that the error occurs only when it is connected. If this is true, use another USB flash drive.
Don't know where these buttons are on your controller? See Xbox 360 wired and wireless controllers.
Delete System Update
If any storage device contains a system update, the update and access to Xbox Live will be removed. To use these features again, sign in to Xbox Live and download the update. For more info, visit www.support.xbox.com/xbox-360/accessories/storage.
Your console will restart after the operation is complete. Do you want to continue?
|Original Xbox 360 console|
Use our Flashing Lights Solution. Choose one flashing light as the problem and follow the steps in the solution.
If these steps don't resolve the problem, go to the Online Service Centre to request a repair. For more information, see Getting your Xbox console or Kinect sensor serviced.
Repair or warranty questions? See Warranty and service: FAQ.
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