Error 8007045D occurs when downloading your Xbox Live profile on Xbox 360
You see the following error code and message when you try to download your Xbox Live profile:
Sorry, Xbox Live profiles can't be downloaded right now. Try again later.
Status code 8007045D
This means that an error occurred during the download.
Solutions
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Solution 2: Check your Xbox Live connection
If you can't connect to Xbox live, see Troubleshoot Xbox 360 connection to Xbox Live.
Solution 3: Clear the system cache
- Press the Guide button on your controller.
- Go to Settings and select System Settings.
- Select Storage or Memory.
- Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
- Select Clear System Cache.
- When prompted to confirm storage device maintenance, select Yes.
Solution 4: Delete the profile that's stored on your Xbox console and download your profile again
To delete the profile that's stored on your Xbox console:
- Go to Settings and select System.
- Select Storage.
- Select All Devices.
- Select Gamer Profiles.
- Select the gamertag that you want to delete.
- Select Delete.
- Select Delete Profile Only. (This deletes the profile but leaves saved games and achievements.)
To download your Xbox Live profile:
- Press the Guide button on your controller.
- Select Download Profile.
Note If you don't see a "Download Profile" notification, it probably means you're signed in to your profile. Press X to sign out. - Enter the Microsoft account that's associated with your Xbox Live gamertag. If you don't know your Microsoft account or password, see Questions about a Microsoft account or gamertag.
Note If your account is an Xbox Live child account, you have to use the parent's Microsoft account to download the profile. - Select the storage device for your profile (for example, Hard Drive).
Your profile will begin downloading.
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