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Error 8007045D occurs when downloading your Xbox Live profile on Xbox 360
You see the following error code and message when you try to download your Xbox Live profile:
Sorry, Xbox Live profiles can't be downloaded right now. Try again later.
Status code 8007045D
This means that an error occurred during the download.
Solutions
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Xbox Live Core Services:
up and running
Solution 2: Check your Xbox Live connection
If you can't connect to Xbox live, see Troubleshoot Xbox 360 connection to Xbox Live.
Solution 3: Clear the system cache
- Press the Guide button on your controller.
- Go to Settings and select System Settings.
- Select Storage or Memory.
- Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
- Select Clear System Cache.
- When prompted to confirm storage device maintenance, select Yes.
Solution 4: Delete the profile that's stored on your Xbox console and download your profile again
To delete the profile that's stored on your Xbox console:
- Go to Settings and select System.
- Select Storage.
- Select All Devices.
- Select Gamer Profiles.
- Select the gamertag that you want to delete.
- Select Delete.
- Select Delete Profile Only. (This deletes the profile but leaves saved games and achievements.)
To download your Xbox Live profile:
- Press the Guide button on your controller.
- Select Download Profile.
Note If you don't see a "Download Profile" notification, it probably means you're signed in to your profile. Press X to sign out. - Enter the Microsoft account that's associated with your Xbox Live gamertag. If you don't know your Microsoft account or password, see Questions about a Microsoft account or gamertag.
Note If your account is an Xbox Live child account, you have to use the parent's Microsoft account to download the profile. - Select the storage device for your profile (for example, Hard Drive).
Your profile will begin downloading.
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Leave Remember Password unselected if you want to be prompted for your Microsoft account password whenever you sign in to your profile on this console. You should now be able sign in to the console using your Xbox Live gamertag.
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