You see the following error and message when you try to promote an Xbox Live child account to an adult account on Xbox 360:
This action cannot be performed at this time.
Status code: 801675C1
This may mean that the associated payment option doesn't match the region of your Xbox Live account. For example, if you have a US account, you cannot use a payment option (such as a credit card) that is registered to an address that is outside the United States.
To resolve this problem, try using a payment option that corresponds to an address located in the region of your Xbox Live account.
If you keep experiencing the problem, contact Xbox Support.
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