Error 80151906 occurs when you connect to Xbox Live on an Xbox 360 game

You get the following error code when you try to play an Xbox 360 game on the Xbox One or on the Xbox 360.

80151906

Solutions

Solution 1: Restart your console

On Xbox One:

  1. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center.
  2. Select Restart console.
  3. Select Restart.
  4. After restart, try launching the game again.

On Xbox 360:

Solution 2: Uninstall the game and DLC

On Xbox One

  1. On the Home screen, select My games & apps.
  2. Highlight the game or app, and then press the Menu button on your controller.
  3. Select Manage game & add-ons.
  4. Select Uninstall all.
  5. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center.
  6. Select Restart console.
  7. Select Restart.
  8. After restart, download the game or app and try launching it.

On Xbox 360

  1. To uninstall the game, go to Install, play, or delete a game on your Xbox 360 Hard Drive.
  2. To reinstall the game, go to How to re-download previously downloaded or purchased content to your Xbox 360.

Optional: Report the problem

You can also report this problem in the Xbox Insider Hub app so we can investigate it further.

  1. If you don’t already have it, install the Xbox Insider Hub app on your console.
  2. Hold down the Xbox button on the controller.
  3. On the power menu, select Report a problem.
  4. Describe the problem in detail, including when it happened, if you saw any specific error codes or messages, and if you were using any specific games, software, hardware, or accessories when you encountered the problem.

If you’d like to ask for more help from the community, go to the Xbox Forums.

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