Share this page
Error PI102 occurs when you make changes to a payment option from your Xbox One console
You see the following error code and message when you try to make changes to a payment option from your Xbox One console:
PI102
Sorry, there was a problem. Try adding or changing that payment option again in a few minutes.
Solutions
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Purchase and Content Usage:
up and running
Solution 2: Try again in a few minutes
Wait a few minutes and then try to change your payment option again.
If you keep experiencing the problem, contact Xbox Support.
Was this article helpful?
Yes
No
Thank you for your feedback
Thanks for your feedback! |
|
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Provide feedback for this topic |
|
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Support resources
Contact Us
Would you like to contact Support regarding the "Error PI102 occurs when you make changes to a payment option from your Xbox One console" issue you were reading about or a different issue?
Share this page