Calibrate the microphone on your Kinect sensor

The microphone on your Kinect sensor needs to be calibrated so that it can hear you above the ambient background noise in your play space. The sensor does most of the work, making this an easy process.

How to calibrate the microphone

  1. Turn up the volume on your TV's speakers, so that it's above the level you normally use to watch movies and shows. At the same time, make sure that your room is quiet.
  2. Start the calibration process. Here's how:
    1. Press the Xbox button to open the guide.
    2. Select System > Settings.
    3. Select Kinect & devices > Kinect. Make sure that Kinect is set to Kinect on.
    4. Under Troubleshooting, select Kinect doesn't hear me.
    5. Select Start audio check.

    The calibration performs two tests:

    • Check background noise: Kinect monitors the ambient noise level in your play space. If the level is too high, the sensor displays a message asking you to check for noises in the room and then to restart the calibration after you've muted any background noise.
    • Check speaker volume: Xbox One plays a series of tones for Kinect to hear to calibrate the audio playback level. If the audio tones are too low, a message asks you to turn up the volume of the speakers. If the sound levels are loud enough, you'll see a message telling you the audio check was successful.
  3. If the tests are successful, the Kinect sensor's microphone self-calibrates. This is automatic, so you don't have to do anything during this step. It should take only a few seconds for the self-calibration to complete.

When the calibration is complete, the Kinect sensor will be ready to hear you.

Note After three failed attempts to perform audio calibration, you can either press the B button to retry the calibration, or you can come back to try this again later. When you're ready to try again, repeat the procedure above, starting at step 2.

Para ofrecerte un mejor soporte técnico, nos gustaría saber: ¿resolvió esta solución tu problema?

No

Gracias por tus comentarios

Gracias por tus comentarios

Lamentamos que no hayas podido resolver tu problema con este artículo. Seguiremos buscando una solución, no desistas. Prueba con la opción de la comunidad que te ofrecemos a continuación.
Obtener ayuda de la comunidad
Ambassador chat image
Chat con el embajador
Chatea personalmente con otro usuario de Xbox que ofrece ayuda.

Proporcionar comentarios sobre este tema

255 caracteres restantes
A fin de proteger tu privacidad, no incluyas información de contacto en tus comentarios.
Obtener ayuda de la comunidad
Ambassador chat image
Chat con el embajador
Chatea personalmente con otro usuario de Xbox que ofrece ayuda.

Póngase en contacto con nosotros

¿Quieres contactar con el Soporte técnico con referencia al problema "Calibrate the microphone on your Kinect sensor" acerca del que estabas leyendo o con referencia a otro problema?