Windows Sonic and Dolby Atmos headset options and help on Xbox One

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Headset settings

If you’re plugging stereo headsets into your controller or your console for the first time, your headset format defaults to Stereo uncompressed. You can use spatial sound with any headset by using one of the following:

Windows Sonic – This is the spatial sound setting Microsoft offers for an immersive headset experience. Plug any stereo headset into your controller or plug in an Xbox wireless accessory to your console before changing your headset setting to Windows Sonic for Headphones.

Dolby Atmos for Headphones – Dolby Atmos for Headphones is a premium headset audio format that works with all headsets. If you’d rather use Dolby Atmos for Headphones, choose this setting under Headset audio. You can learn more about Dolby Atmos for Headphones in the app.

To change headset audio settings:

  1. Press the Xbox button to open the guide and select System > Settings.
  2. Select Display & sound > Audio output.
  3. Choose one of the headset audio options.

Troubleshoot settings

In-game audio issues when using Dolby Atmos:

If you experience audio problems when you’re using Dolby Atmos, try turning it off:

  1. Press the Xbox button to open the guide and select System > Settings.
  2. Select Display & sound > Audio output.
  3. From the headset audio options, select Stereo uncompressed.

Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

In most cases, disconnecting or turning off a headset configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should restore the headset format you’ve chosen.

 If you’re still having problems switching between speakers and headset on Xbox One, check the headset manufacturer’s website for more info.

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