Grant an exception to your child’s content limits on Xbox One

If you want to give your child permission to view content that’s rated higher than the child account settings for your family, you don’t need to change all of the settings to give access to a specific item.

Any adult in the family can grant exceptions to the content limits currently in the child account settings for your family. You have two options in granting exceptions:

  • Always – This option grants a permanent exception that can’t be revoked.
  • Just this once – This option is a one-time-only exception. It expires as soon as the child signs out of the console.

Note To grant the "always" exception, you need to have an Xbox account on the console. If your account is not on the console, you can only provide a temporary ("just this once") exception for the current session.

How to grant an exception to content limits

Note If you’re allowing your child to buy the game or video to which you’re granting an exception, the content must be purchased, downloaded, and installed before you can give permission to use it.

  1. Have your child sign in to their account on the Xbox One console.
  2. Locate the content you want to allow your child to access.
  3. On the Choose who will give permission screen, select the account of the adult family member who's providing permission.
  4. Enter the adult’s account email address and password, or the console’s passkey.
  5. Select either Always or Just this once (or only Just this once if your account is not on the console).

After you give permission for your child to use this content, they can open the content immediately.

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