Using the Play & Charge Kit battery pack

Insert the battery pack that came with your Xbox One Play & Charge Kit into your Xbox One Wireless Controller, and charge it using the charge cable included in the kit.

Insert the battery pack

  1. Open the battery compartment door.
  2. Insert the Xbox One Rechargeable Battery Pack with the connection side first, aligned with the connection points in the compartment. The battery is designed to be inserted only in this direction.
  3. Replace the battery compartment door.

Charge the battery

  1. Connect your charge cable to the USB port on the front of the controller.
  1. Connect the other end of the charge cable to a USB port on your Xbox One.
  1. If your Xbox One console is off, turn it on. The console must be turned on after the controller is connected or the battery won’t charge. However, you can then turn it off again if you want to.

The light on your charge cable glows orange to indicate the battery is charging. When the light changes to white, the battery pack is fully charged.

You can use your controller to play while the batteries charge. Your controller transmits all signals through the cable until it’s unplugged. When the battery pack is fully charged, you can stay connected to your console with the charging cable without using battery power or damaging your batteries.

You can also charge your battery by connecting the controller and charge cable to any USB power source, and you can use other USB-certified cables. However, charging times may vary.

Other batteries

Standard AA (LR6) batteries work in your Xbox One Wireless Controller, as do rechargeable AA (LR6) batteries. Note that regular rechargeable batteries don’t charge in the controller. Recharge these batteries by the method recommended by the manufacturer.

Troubleshooting

If your battery pack isn’t charging, the battery may be at fault. See Troubleshoot the Xbox One Play & Charge Kit battery pack.

Consult your Xbox One Product Manual for important health and safety information about using batteries with your Xbox One Wireless Controller.

Para ofrecerte un mejor soporte técnico, nos gustaría saber: ¿resolvió esta solución tu problema?

No

Gracias por tus comentarios

Gracias por tus comentarios

Lamentamos que no hayas podido resolver tu problema con este artículo. Seguiremos buscando una solución, no desistas. Prueba con la opción de la comunidad que te ofrecemos a continuación.
Obtener ayuda de la comunidad
Ambassador chat image
Chat con el embajador
Chatea personalmente con otro usuario de Xbox que ofrece ayuda.

Proporcionar comentarios sobre este tema

255 caracteres restantes
A fin de proteger tu privacidad, no incluyas información de contacto en tus comentarios.
Obtener ayuda de la comunidad
Ambassador chat image
Chat con el embajador
Chatea personalmente con otro usuario de Xbox que ofrece ayuda.

Póngase en contacto con nosotros

¿Quieres contactar con el Soporte técnico con referencia al problema "Using the Play & Charge Kit battery pack" acerca del que estabas leyendo o con referencia a otro problema?