Error 0x89231022 occurs when trying to start a party chat on Xbox One

You get the following error code when you try to start a party chat on Xbox One:

0x89231022

This may mean that your Xbox Live Gold or Xbox Game Pass Ultimate subscription has expired or is not valid, or you need to get Xbox Live Gold or Xbox Game Pass Ultimate.

Solutions

To resolve this problem, try the following solutions:

Solution 1: Update your Xbox Live Gold or Xbox Game Pass Ultimate subscription

If your payment option has expired or is not valid, you'll have to change the payment option associated with your Xbox Live Gold or Xbox Game Pass Ultimate subscription before you can pay any outstanding balance and renew your subscription. Here's how:

  1. Sign in to your Microsoft account.
  2. Select Services & subscriptions.
  3. Under Next charge, select Pay now for the subscription with the past-due balance.
  4. On the "Change how you pay for these subscriptions" page, select the payment option you want to change from the drop-down list.

    Note To add a new payment option, select Add a new way to pay, select Next, and then follow the steps to set up your credit card, debit card, direct debit (Germany only), or PayPal account as a new payment option. (Not all payment options are available in all countries.)

  5. Once you've changed the payment option, select Next. This will transfer any balance you owe and immediately charge the new payment option.

Solution 2: Get an Xbox Live Gold subscription

To get an Xbox Live Gold subscription, see How to get an Xbox Live Gold trial membership.

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