Error C000-0032 occurs when you try to download an Xbox 360 system update

You see the following error code and message when trying to download an Xbox 360 system update:

xxxx-xxxx-xxxx-xxxx-C000-0032

Can't Process the Update. If the problem persists, go to www.Xbox.com/support.

Note The “x” digits vary.

This means that you’re having problems connecting or staying connected to Xbox Live.

Note If you also see error 3524-0000-xxxx-xxxx-xxxx-xxxx when you’re trying to download an Xbox 360 system update, it means the download failed. See Error code 3524-0000-xxxx-xxxx-xxxx-xxxx occurs when you try to download an Xbox update for more information.

1. Try installing the update again.
2. If you’re still having problems connecting or staying connected to Xbox Live, see the Xbox Live Connection Error Solution.

Note You can also update your console software by copying the update to a USB flash drive or a disc. See How to get a new Xbox 360 update.