You can manage payment options for non-Xbox subscriptions (such as app subscriptions) from your Xbox 360 console. This page shows you how to add a new payment option, replace an existing one, or remove an old one.
Payment options include:
If you only use the Xbox Live service on your Microsoft account and do not have an Xbox subscription such as Xbox Live Gold, Groove Music Pass, EA Access, or The Elder Scrolls Online, use the steps on this page. Otherwise, see one of the following pages:
If the payment option you want to manage is for your child’s Xbox subscription, see How to manage your child's Xbox subscription.
Note These steps are for adding a payment option that is not tied to an Xbox subscription.
Here’s how to add a new payment option for your Microsoft account:
If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution.
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Note These steps are for changing a payment option that is not tied to an Xbox subscription.
Here’s how to change a payment option for your Microsoft account:
If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution.
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Note If this option appears dimmed, you may have to select Modify Membership to select a plan, or go to Change a payment option on your Microsoft account, select Update a payment option on the left side of the screen, and then follow the instructions.
Note These steps are for removing a payment option that is not tied to an Xbox subscription.
Here’s how to remove a payment option from your Microsoft account:
If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution.
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