Change how you pay for an Xbox subscription

Watch the video Manage payments and subscriptions on Xbox. Note This video is available in English only.

If the payment option you use to pay for your Xbox subscription is expired or no longer valid, you must update it to avoid losing access to your subscription.

Change how you pay online

To change how you pay for your Xbox subscription online:

1. In a browser, sign in to your Services and subscriptions page with your Microsoft account.
   Note If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution.
2. Find the Xbox subscription for which you want to change the payment option in the list, and then select Change how you pay.
3. Select your new payment option from the list, or select Add a new way to pay, and then follow the instructions.

After you’ve updated how you pay for your Xbox subscription, you can remove the payment option you no longer want to use.

If you want to use a prepaid subscription code instead of a renewing subscription, you can redeem a prepaid code online. You’ll still need to cancel your current subscription to avoid any renewal fees.

Note If your subscription is past due, you’ll need to settle the past due balance using the previous steps before redeeming your prepaid code.

Change how you pay on your Xbox One console

If you’re on your Xbox One console, you can change how you pay for your Xbox subscription easily without going online.

1. On your console, select Settings > Account > Subscriptions.
2. Choose the subscription you want to manage.
3. Under Payment and billing, select Change payment option.
4. Choose an existing payment option, or select Add a new payment method.