Xbox Support

The Xbox 360 console software is periodically updated with new features. Find tips and suggestions for updating your console’s software via Xbox Live, a game disc, or even a USB flash drive.

Xbox 360 operating system versions and system updates

Learn about the most current system update for the Xbox 360 operating system, and find out what was updated or added.

Troubleshoot problems with an update to your Xbox 360 console

Fix Xbox 360 console software problems and error messages that can occur when trying to update the Xbox 360 console software.

Xbox 360 system update error codes

Getting an error code after updating your Xbox 360 console software? See the troubleshooting steps on this page.

How to use system link to connect multiple Xbox 360 consoles

Find out how to link two or more Xbox 360 consoles together to play a single game from multiple consoles (system link play).

Xbox 360 Disc Drive Solution

Learn what to do if the disc drive on your Xbox 360 console can’t read discs or won’t open or close.

Xbox 360 Dashboard displays text in the wrong language

Learn how to change the language for your Xbox 360 console and Xbox Live account. You may need to do this if Xbox Dashboard text appears in another language.

Manually eject your Xbox 360 console disc tray

If the disc tray on your Xbox 360 console is stuck shut, here's how you can manually open it.

How to clear the cache on Xbox 360

Learn how to clear the system cache on your Xbox 360. This can often resolve issues with your Xbox 360 console.

Support resources

Error Code Lookup

Repair and service centre

Manuals and warranty info

Post on the Community Support Forums

Chat with a volunteer from the community