Manuals and specs
Setup and settings
Health and safety
If your Xbox 360 console is having network connection issues of any kind, find the best solution for the specific connection issue you’re experiencing.
If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Learn what to do if the disc drive on your Xbox 360 console can’t read discs or won’t open or close.
Learn how to clear the system cache on your Xbox 360. This can often resolve issues with your Xbox 360 console.
Learn what to do if your Xbox 360 console stops responding or the screen freezes while playing.
Find out about what solutions to try if you’re able to connect to Xbox Live, but are getting slow performance or lag when playing games on Xbox Live.
If the disc tray on your Xbox 360 console is stuck shut, here's how you can manually open it.
Three flashing red lights means there’s a hardware problem with your original Xbox 360 console or power supply. Try these solutions to solve this problem.
Learn what to do if your Xbox 360 console will not turn on.
Find out about what solutions to try if your Xbox console can’t see your wireless network.
Flashing lights on your Xbox 360 console could mean that it needs repair, more power or maybe just more space. Check here to learn more about what the flashing lights mean and what you’ll need to do.
Problems with your Xbox 360 console can sometimes be solved by making sure that your power supply connections are firmly secured. If you're having problems, try these steps.
Find out about what solutions to try if you find you’re being randomly disconnected from Xbox Live.
Find details here about the Xbox 360 console’s power supply unit and power supply cords.
Find out how to troubleshoot when your Xbox 360 console turns off unexpectedly.
Learn how to resolve common Xbox 360 Hard Drive problems.
Xbox Blank Screen | Xbox 360 Monitor Issues - Xbox.com
One flashing red light on an original Xbox 360 console means that the console has suffered a system error. Try these solutions to resolve the problem.
Find out what to do when the image on your TV does not display clearly when you use your Xbox 360 console.
Two flashing red lights on an original Xbox 360 console means the console is overheating. Try these solutions to resolve the problem.
View a list of Xbox 360 error codes and learn to troubleshoot Kinect, hardware and software update problems on your console.
Learn how to turn on or turn off your Xbox 360 console and Xbox 360 wireless controller.
If you have a blinking red light on the power button of your Xbox 360 console, it's because your console is overheating.
Four flashing red lights on an original Xbox 360 console usually indicate a problem with the A/V cable.
Learn how to change the language for your Xbox 360 console and Xbox Live account. You may need to do this if Xbox Dashboard text appears in another language.
Find out about what solutions to try if you’re able to connected to Xbox Live but are experiencing poor streaming quality.
Learn how to troubleshoot a "Secure HDCP" error that occurs when you try to watch a DVD or a film in the Netflix app on your Xbox 360 console.