If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Find out about what solutions to try if your Xbox console can’t see your wireless network.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
If your Xbox 360 console is having network connection issues of any kind, find the best solution for the specific connection issue you’re experiencing.
Learn how to configure wireless settings on your Xbox 360 console
Learn which network ports are used when configuring a firewall or router to use with an Xbox 360 console and Xbox Live.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.