If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Learn which network ports are used when configuring a firewall or router to use with an Xbox 360 console and Xbox Live.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
If you can’t connect your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Find out about what solutions to try if you’re able to connect to Xbox Live, but are getting slow performance or lag when playing games on Xbox Live.
Learn how to connect your Xbox 360 console to Xbox Live by using your Windows computer instead of a router.
Learn how to configure wireless settings on your Xbox 360 console
Find out about what solutions to try if your Xbox console can’t see your wireless network.
Find out about what solutions to try if you find you’re being randomly disconnected from Xbox Live.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Find out about specific models of network routers, gateways and bridges, and learn about any known issues or other information that will help you select and configure new networking hardware for your Xbox.
Learn how to find your wireless network password so that you can connect to Xbox Live using your wireless network.
Learn how to use your Mac to connect your Xbox 360 to Xbox Live.
Find answers to commonly asked questions about denial of service (DoS) attacks and distributed denial of service (DDoS) attacks when you’re using your Xbox 360.
Find out about what solutions to try if you’re able to connected to Xbox Live but are experiencing poor streaming quality.
Find solutions for an Xbox 360 Wireless Adaptor error that occurs when you try connecting your console to Xbox Live.
If your Xbox 360 console is having network connection issues of any kind, find the best solution for the specific connection issue you’re experiencing.