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    Troubleshoot Xbox Live gameplay issues on Xbox 360

    Online gameplay help

    Problems connecting to Xbox Live
    Follow these steps if you’re unable to connect to multiplayer games through Xbox Live.
    Lag or performance issues in online play
    Find out what to do if you’re experiencing slow online gameplay, lag between actions, or frequent disconnections.
    Error: Your NAT type is set to strict or moderate
    Learn about Network Address Translation (NAT) problems and what to do when you see a NAT warning icon during an Xbox Live connection test.
    Problems with parties or Xbox Live chat
    Try these solutions if you’re having trouble hearing other players during online gameplay or in Xbox Live chat.
    Game or app update required
    Find out what to do when you see an “Update Required” message when starting one of your Xbox games.

    Related Issues

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