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Register your Xbox product

When you register your Xbox product, you can request and track repairs and check your warranty status. This page describes how to register your product.

Step 1: Create a free Microsoft account if you don't already have one

To register your Xbox product, you need a free Microsoft account. If you don't already have one, create a Microsoft account now or learn more at Microsoft account FAQ.

Step 2: Register your device at Device Support

When you request service for an Xbox console or a Kinect sensor, you must first register the product. To get started, sign in below and then select Register device. After you've registered, you'll also see the warranty status for your device. If it's within warranty, repairs are free. If your device is out of warranty, you'll be charged a repair fee.

Note In your phone number, don’t include dashes, spaces, or an international country code.

Note If needed, you can find the controller serial number under the bar code inside the battery compartment.

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