Error code C005-120B occurs when you’re using Kinect
You may see the following error code and message when you’re using the Xbox 360 Kinect Sensor:
A problem has occurred with your Kinect Sensor.
This may mean that you’re having one of the following issues:
- The Kinect cables are not attached correctly.
- The Kinect sensor is not installed correctly.
- The Kinect is not positioned in a way that gives it enough room.
Try the following solutions:
Was this article helpful?
Thank you for your feedback
Thanks for your feedback!
Provide feedback for this topic
Would you like to contact Support regarding the "Error code C005-120B occurs when you’re using Kinect" issue you were reading about or a different issue?