Error PI101 occurs when you add or edit a payment option from your Xbox One console
You see the following error code and message when you try to add or edit a payment option from your Xbox One console:
Sorry, there was a problem. Try adding or changing that payment option again in a few minutes.
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Solution 2: Verify that the information you’ve entered is correct
If the information is correct, try again in a few minutes.
If you keep experiencing the problem, contact Xbox Support.
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