Find your error code

If you’ve received an error code, we have solutions that can help you to resolve your issue. Just browse for your code in the list below.
For additional PC help, go to:
For additional console help, go to:

Error codes


Did this resolve the issue?

Can't find your error code?

We'd like to hear about it.

Still need help?

Chat online or request a call if available.

Contact times (Pacific Time)

Phone support

Monday to Friday: 6:00am-5:00pmSaturday to Sunday: 6:00am-5:00pm

Web chat

Monday to Sunday: 24 hours a day

Disability answer desk

Accessible help and resources to get your Xbox questions answered.

Disability answer desk