Xbox subscription cancellations and refunds
You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded.
Learn how to cancel an Xbox subscription and check for refund eligibility in the “Canceling a subscription” section below.
In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:
Markets | Prorated refund policy |
---|---|
Finland, Germany (purchases from March 1, 2022), Netherlands, Poland, Portugal | Available for the last subscription renewal charge for subscription terms greater than one month |
Canada, Denmark, France, Israel, Korea, Türkiye | Available for the last subscription charge |
For more info, go to:
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