Error 80153416 occurs when you try to redeem a code obtained using Bing Rewards
You see the following error message and code when you try to redeem a code you obtained by using Bing Rewards:
Can't retrieve information from Xbox Live. Please try again later.
Status code: 80153416
Solutions
Solution 1: Check the Xbox Live service status
Xbox Live Core Services:
up and running
Solution 2: Contact Xbox Support
If there are no relevant service alerts, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.
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