Download the Zune Music + Video software
System requirements and recommendations
To run the Zune software, you must have Windows XP Service Pack 3 (SP3) or a later version of Windows. You can download SP3 for Windows XP here.
To get the most out of the Zune Music + Video software, your computer should meet the following system specifications:
- 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
- 1 gigabyte (GB) of RAM for a 32-bit system or 2 GB of RAM for a 64-bit system
- Broadband Internet connection
To wirelessly sync your Zune device to your computer, you need to be connected to a Wi-Fi network.
If you can’t install the Zune software on your computer, and you’re using Windows 7 or Windows Vista, try the solution on the Error message: "Zune software doesn't support Windows Service Pack 2" page.
We're always working to make our Zune software better. To do this, we need to learn a little about how it works for you. When you install the Zune software, information about your installation experience will be sent to Microsoft, including whether your installation was successful.
Also, when you use the Zune Marketplace, we use web analytics tools that automatically collect certain information about pages you view, links you click and other actions you take. This helps us make customised recommendations, such as new music you may like and to build playlists for your tastes. We understand that your privacy is of great importance, so if you would like more information, please read our privacy statement. If you don’t want us to collect this information, please don’t use the Zune Marketplace.
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