You see error E84 when you try to use your Xbox 360 console

Problem

The following error message is displayed on your console:

System Error: Contact Xbox Customer Support

Error E84

This means there may be a problem with the Xbox 360 console.

Solutions

Try the following steps:

Original Xbox 360 console

Our Flashing Lights Solution might help solve the issue. Choose one flashing light as the problem and follow the steps in the solution.

Xbox 360 S console

Disconnect and reconnect all accessories. See Check the connections for your Xbox 360 accessories.
Remove the hard drive. For instructions, see Add or remove an Xbox 360 Hard Drive.
Remove any USB flash drives.

If these steps don't resolve the problem, you'll need to request a repair. Learn how to request a repair.

Repair or warranty questions? See Xbox 360 repair: Frequently asked questions.

Related Issues

Xbox error code/status code search
Troubleshoot console software update problems
Error code E49 occurs when you use your Xbox 360 console

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