Error E05 is displayed on your Xbox 360 console


You see the following error message when you use your Xbox 360 console:

  • System Error: Contact Xbox Customer Support
  • Error code E05

This means there may be a problem with the console hardware.


Try the following steps:

  • Xbox 360 S console
    1. Disconnect and reconnect all accessories.
    2. Remove the hard drive.
    3. Remove any USB flash drives. Here's how:
      1. Turn off your Xbox 360 console.
      2. Unplug any USB flash drive attached to your console.
      3. Turn on the console.

      If this step resolves the problem, reattach the USB flash drive to make sure the error occurs only when it is connected. If this is true, use another USB flash drive.

    4. Roll back the current software updates on your console and apply new ones. Here's how:
      1. Press the Guide button on your controller, go to Settings, and select System Settings.
      2. Select Storage.
      3. Highlight (but do not select) Memory Unit.
      4. On your controller, press the following buttons in the following order:
        1. Left bumper
        2. Right bumper
        3. The X button

        Don't know where these buttons are on your controller? See Xbox 360 wired and wireless controllers.

      5. Repeat step d.
      6. When you see the following message, select Yes:
        • Delete System Update
        • If any storage device contains a system update, the update and access to Xbox Live will be removed. To use these features again, sign in to Xbox Live and download the update. For more info, visit
        • Your console will restart after the operation is complete. Do you want to continue?
        • Yes
        • No
      7. Your Xbox 360 console will reboot. Apply the latest software updates.
  • Original Xbox 360 console

If these steps don't resolve the problem, you'll need to request a repair. Learn how to request a repair.

Repair or warranty questions? See Xbox 360 repair: Frequently asked questions.

문제 해결에 도움이 되었나요?


피드백을 보내 주셔서 감사합니다.

피드백을 보내 주셔서 감사합니다.

이 기사가 문제를 해결하는 데 도움이 되지 못해 죄송합니다. 하지만 포기하지 마십시오. 아래의 커뮤니티 옵션을 시도해 보십시오.
커뮤니티에서 도움 받기
Ambassador chat image
커뮤니티 전문가 채팅
도와주려는 Xbox 사용자와 일대일로 채팅해 보십시오.

이 항목에 대한 피드백 제공

255 글자 남았습니다.
개인 정보를 보호하려면 피드백 내용에 연락처 정보를 입력하지 마십시오.
커뮤니티에서 도움 받기
Ambassador chat image
커뮤니티 전문가 채팅
도와주려는 Xbox 사용자와 일대일로 채팅해 보십시오.


읽으신 "Error E05 is displayed on your Xbox 360 console" 문제 또는 다른 문제를 고객 지원 서비스에 문의하시겠습니까?