Register (or unregister) your Xbox

When you register your Xbox, you can request and track repairs and check your warranty status. You can also unregister your Xbox if you no longer use it or don’t own it anymore.

Register your Xbox

Step 1: Create a Microsoft account if you don't already have one

To register your Xbox, you need a free Microsoft account. If you don't already have one, create a Microsoft account now or learn more at Microsoft account FAQ.

Step 2: Register your device at Device Support

When you request service for an Xbox console or a Kinect sensor, you must first register the product. To get started, sign in at Device Support and then select Register new device.

After you've registered, you'll see the warranty status for your device. If it's within warranty, repairs are free. If your device is out of warranty, you'll be charged a repair fee.

Unregister your Xbox

If you don’t want your Xbox associated with you anymore, you can unregister it.

  1. Go to Device Support, find the console you want to unregister, and click on "Show Details."
  2. On the top left corner of the page, select More actions > Remove Xbox.
  3. Make sure the info in the prompt is correct, then check the box next to I’m ready to remove this Xbox and then select Remove.
  4. This device will still be associated with the Store for downloading apps and games. There’s a limit of 10 devices you can associate with your Microsoft account. Remove it from your Store account.

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