Services: TV, Music and Video
This page describes how to troubleshoot issues with the SpiritClips app on Xbox 360.
If the SpiritClips app is not functioning smoothly on your console, you may have a connectivity problem. See Troubleshoot Xbox 360 connection to Xbox Live.
If your Xbox 360 console is not providing good-quality video or audio, see Xbox 360 audio or video problems.
If the SpiritClips app doesn't respond, delete and reinstall it. Here's how:
If you keep experiencing the issue, contact Xbox Support.
You may get one of the following error messages when you try to use the SpiritClips app.
If you see one of these error messages, follow these steps:
If you see one of these error messages, wait about a minute and then restart the app.
If you continue to get the error, select a different program to watch.
Note SpiritClips is responsible for all content in the app. To report content problems, contact SpiritClips support through spiritclips.uservoice.com.
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