Error 80151018 occurs when downloading your profile or performing account management tasks

You see the following error code when downloading your profile or performing account management tasks:

80151018

This may mean that you have yet to verify your age on Xbox Live.

Solution

To resolve this problem, you will have to verify your age on the Republic of Korea Xbox Live sign-up process change guide page.

To provide better support, did this solution solve your problem?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Error 80151018 occurs when downloading your profile or performing account management tasks" issue you were reading about or a different issue?