Error 0x80072EFE occurs when you update or install content on your Xbox One console
You see the following error code when you try to install or update a game or app on your Xbox One console:
This means that the network connection was interrupted while trying to get the update for this title.
To resolve this problem, try the following solutions.
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Solution 2: Restart your home networking device
Try restarting your modem, gateway, or router. Often this will fix the problem. If it doesn’t, try the next solution.
Solution 3: Test your connection to Xbox Live
Check your Detailed network statistics to make sure your packet loss is less than 5 percent:
- Press the Xbox button to open the guide.
- Select System > Settings > Network > Network settings.
- Select Detailed network statistics.
- View the information for Packet loss.
If you see more than 5-percent packet loss, run the Xbox One Multiplayer Connection Error Solution and select You have high packet loss.
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