Error 0x80072EE7 occurs when you try to open content on Xbox One
You get the following error code when you try to open content on your Xbox One console:
This may mean that the console couldn't load the content you tried to open.
Solution 1: Come back and try it again in a little while
Usually, this problem fixes itself. If not, try the following solutions.
Solution 2: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Solution 3: Test your connection to Xbox Live
- Restart your network device (most likely a router).
- Test your connection to Xbox Live:
- Press the Xbox button to open the guide.
- Select System > Settings > Network.
- Select Network settings.
- In the Troubleshooting column, select Test Network connection.
If you see more than 5-percent packet loss, try the Xbox One Network Connection Error Solution.
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