Error C1010007 occurs when using the Zune software
Note As of November 15, 2015, the Zune service has been discontinued. This may cause errors when attempting to stream or download content or update the service.
You see the following error when you try using the Zune software:
Error code C10100007
This may mean that that your device was disconnected from your computer while it was being used with the Zune software.
Solution
Reconnect the device using the USB cable that came with the device. Then, resume whatever you were doing before the interruption. Typically, you don’t lose any content after this kind of connection error.
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