Password and security: Password and sign-in
Forgot your email login for your Xbox? Your login is the same as your Microsoft account email address. Learn how to find your Microsoft email so you can sign in to your Xbox.
If you forgot your Microsoft account password, this page will help you reset your password.
Learn how to fix the following Xbox 360 error message: "The email address or password you entered is not valid. Please try again."
Learn how to change the password for your Microsoft account. This account also acts as your Xbox account.
If you remember your Microsoft Account username but are just having trouble accessing it, try recovering online here.
Find out what to do when you have signed your account in to multiple Xbox One consoles.
Learn how to change your sign-in preferences on your Xbox One console.
Learn how to remove your Microsoft account password from your Xbox 360 or Xbox One console.
Find out how to update your payment info if you receive a notification that your Xbox subscription has been suspended.
Learn how to fix an error that occurs when you try to set a password for sign-in on Xbox 360.
Learn how to password protect your Xbox Live profile, get your Xbox console to remember your password, and change the password protection on your profile.
Learn how to reset your forgotten Microsoft account password.
Learn what to do when you can’t sign in to your Xbox One console after you change your Microsoft account password.