Error E76 appears on your Xbox 360 console

Problem

The following error message appears on your console:

System Error: Contact Xbox Customer Support

Error code E76

This means there may be a problem with the Xbox 360 console.

Try the following steps:

Our Flashing Lights Solution may resolve the issue. Choose one flashing light as the problem and follow the steps in the solution.

Disconnect and reconnect all accessories. For more information, see Check the connections for your Xbox 360 accessories.
Remove the hard drive. See Add or remove an Xbox 360 Hard Drive.
Remove any USB flash drives.

If these steps don't resolve the problem, you'll need to request a repair. Learn how to request a repair.

Yes

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.

Get help from the community

Ambassador chat

Chat one on one with a fellow Xbox User who wants to help.

Yes No

255 characters remain.

To protect your privacy, please do not include contact information in your feedback.

Get help from the community

Ambassador chat

Chat one on one with a fellow Xbox User who wants to help.

Would you like to contact Support regarding the "Error E76 appears on your Xbox 360 console" issue you were reading about or a different issue?