You may see the following error message and code when you use your Xbox 360 console:
System Error: Contact Xbox Customer Support
Error code E69
This means there may be a problem with the console.
Try the following steps:
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Use our Flashing Lights Solution. Choose one flashing light as the problem and follow the steps in the solution.
If these steps don't resolve the problem, you'll need to request a repair. Learn how to request a repair.
Repair or warranty questions? See Xbox 360 warranty, registration and repair: Frequently asked questions.
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