If the Mediaset Premium Play app isn't functioning smoothly on your console, you may have a connectivity problem. See Troubleshoot Xbox 360 connection to Xbox Live.
If your Xbox 360 console isn't providing good-quality video or audio, see Xbox 360 audio or video problems.
Go to mediasetpremium.it for help with your Premium Play account.
If the Mediaset Premium Play app doesn't respond, delete and reinstall it. Here's how:
You may get one of the following error messages in the Mediaset Premium Play app on Xbox 360:
To resolve the error:
Make sure you are signed in to the console with an Xbox Live account.
If you get this error, check the status of the Premium Play service. If the service is experiencing difficulties, please try again later.
Mediaset policy limits each user to accessing content on one device at a time. Make sure you are not signed in to your Mediaset Premium Play account on another device.
For further assistance with errors in the Mediaset Premium Play app on Xbox 360, please visit mediasetpremium.it/.
Thanks for your feedback!
Provide feedback for this topic
Would you like to contact Support regarding the "Mediaset Premium Play app on Xbox 360 help" issue you were reading about or a different issue?