Error code 351f-0000-0080-0300-8007-0570 occurs when you try to download an Xbox update

Problem

You may see the following error code and message when you try to download an Xbox update:

System update not downloadable.

Status code: 351f-0000-0080-0300-8007-0570.

This may mean that that you encountered an error with an update for a game or app.

Solutions

To resolve the problem, try the following solutions:

  • Make sure that you’re connected to Xbox Live
  • To confirm that your Xbox 360 console is connected to Xbox Live, try the Xbox Live Connect Solution.

  • Clear your Xbox 360 system cache
    1. Press the Guide button on your controller, go to Settings, and select System Settings.
    2. Select Storage or Memory.
    1. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
    2. Select Clear System Cache.
    1. When prompted to confirm storage device maintenance, select Yes.

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