You get the following error message when you try to redeem a prepaid code on your Xbox 360 console:
Cannot enter prepaid code
Status code: 80070057
This may mean that you haven't completely filled in all your Xbox Live account information. If your account information isn't complete, you can't redeem a prepaid code.
To resolve this problem, enter any missing information in your account before you try again to redeem a prepaid code. Here's how:
If you keep experiencing the problem, contact Xbox Support.
是否要联系支持部门,以解决您所遇到的“Error 80070057 occurs when redeeming a prepaid code on Xbox 360 ”问题或其他问题?