Error 80122734 occurs when using an Xbox gift card on Xbox 360

You see the following error code when you try to redeem an Xbox gift card:

  • Error 80122734

This means that the currency that the gift card is in doesn’t match the currency used by your Microsoft account. For example, you have a gift card in Canadian dollars. That card can’t be redeemed on a U.S. Microsoft account, which uses U.S. dollars.

Solution

To resolve this problem, you can try to return or exchange the Xbox gift card at the retailer from whom you purchased it. Then, make sure that you obtain a card in the correct currency for your Microsoft account.

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